Yazan: Kay Peck | 23 April 2010 | Comments Off
Categories: Administration, Customers
Ask any store owner and I’ll bet they will tell you that they work hard to insure that their store provides good customer service. That’s as it should be. But here’s the problem: In today’s competitive arena good customer service is simply not enough. It is not a point of differentiation because everybody expects it [...]
Yazan: Kay Peck | 03 February 2010 | Comments Off
Categories: Administration, Operations
A recent study by the SBA found that when unemployment is high, the number of sole proprietorships goes up. Some people who are laid off from their jobs decide to start small businesses.
If you find yourself in such circumstances — out of a job and thinking about starting a business — chances are you won’t [...]
Yazan: Kay Peck | 30 November 2009 | 1 Comment
Categories: Administration
Teenagers are probably my favorite type of an entrepreneur. Teenagers have a unique perspective on life and bring that into their companies. They don’t have a lot of preconceived ideas about how the business world operates, nor do they really care.
The teens I know started their business when they realized they could sell [...]