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	<title>The Profit Specialist &#187; Customer Service</title>
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	<description>Maximizing Your Business Income</description>
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		<title>Great Customer Service Leads to Profit</title>
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		<pubDate>Thu, 27 Oct 2011 23:04:14 +0000</pubDate>
		<dc:creator>Kay Peck</dc:creator>
				<category><![CDATA[Admin]]></category>
		<category><![CDATA[Customers]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Employees]]></category>
		<category><![CDATA[Meetings]]></category>
		<category><![CDATA[Training]]></category>

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		<description><![CDATA[Ask any store owner and I’ll bet they will tell you that they work hard to insure that their store provides good customer service. That’s as it should be. But here’s the problem: In today’s competitive arena good customer service is simply not enough. It is not a point of differentiation because everybody expects it <a href="http://www.profitspecialist.net/great-customer-service-leads-to-profit.html"><b>...more</b></a>]]></description>
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